Articles
On the Quality of Service Provision to the Population
Received: 15.07.2012 Published: 15.07.2012
Abstract
The authors provide an analysis of the level of citizen satisfaction with the quality and accessibility of public and municipal services on the basis of the results of a social survey conducted in the Tyumen region in October and November 2011.
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How to cite
Для цитирования:
Акулич М.М., Батырева М.В. О качестве услуг, предоставляемых населению // Государственная служба. 2012. Т. 14, № 4. С. 16–19.
For citation:
Akulich M., Batyreva M. On the Quality of Service Provision to the Population // Gosudarstvennaya Sluzhba. 2012. Vol. 14, no. 4. P. 16–19.
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How to Cite
Akulich M., Batyreva M. On the Quality of Service Provision to the Population // Gosudarstvennaya Sluzhba. 2012. Vol. 14, no. 4. P. 16–19.
