Articles

MANAGEMENT SYSTEM CUSTOMER FOCUS VERIFICATION

Received: 15.05.2013 Published: 15.05.2013

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Abstract

The article discusses the formation customer focus as a mail factor improvement of quality rendering services in public sector and businesses. Turn to the client needs reorganization in philosophy and practical management of the organization.

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Для цитирования:

Соколов Л.А. Система управления –испытание клиентоориентированностью // Государственная служба. 2013. Т. 15, № 3. С. 23–25.

For citation:

Sokolov L. MANAGEMENT SYSTEM CUSTOMER FOCUS VERIFICATION // Gosudarstvennaya Sluzhba. 2013. Vol. 15, no. 3. P. 23–25.

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How to Cite

Sokolov L. MANAGEMENT SYSTEM CUSTOMER FOCUS VERIFICATION // Gosudarstvennaya Sluzhba. 2013. Vol. 15, no. 3. P. 23–25.