The article dwells upon the relationship between the corporate culture of civil servants and the effectiveness of public administration.As an example illustrating this dependence, the author cites Singapore - a state whose public service system is most effective, according to theGRICS (Governance Research Indicator Country Snapshot). The article focuses on studying the values of public servants in Singapore as afundamental element of their corporate culture, and the mechanisms for incorporating values into organizational processes. It is concluded thatthe study of Singapore's experience can be useful in building a value-oriented institution of public service in Russia that would meet the goals andrequirements of the state and society and correspond to its national traditions and mentality. An important moment in support of the initiative ofcivil servants is the formation of the so-called ‘culture of trust', which would allow employees to more openly, fearlessly share their ideas, point outproblems, knowing that their opinion will be heard and taken into account. Such an approach should, on the one hand, lead to the developmentof the best solution, to which the manager can't always come alone, and on the other hand, create a friendly atmosphere in the team, form theemployees' sense of their own worth and sense of belonging to the common cause and, as a consequence, to increase their involvement in laboractivity. Managers play a key role in translating values and incorporating them into organizational processes. They should embody the ideal imageof a civil servant, be leaders for subordinates, role models and to some extent ‘inspirers'.
RADKO EVGENYA D.
Russian Presidential Academy of National Economy and Public Administration
