GVOZDEVA, Natalya. The Balanced Scorecard Efficiency Management of Civil Servant’s Training System. Gosudarstvennaya Sluzhba, [S. l.], v. 15, n. 1, p. 95–97, 2013. Disponível em: https://gosudarstvennaya-sluzhba.owebs.ru/article/view/21697. Acesso em: 9 nov. 2026.