MASLOV, Dmitry V.; LAVROVA, Tatyana B. EQPA: a model of efficiency and quality for public authorities in Russia. Gosudarstvennaya Sluzhba, [S. l.], v. 26, n. 5, p. 6–19, 2024. DOI: 10.22394/2070-8378-2024-26-5-6-19. Disponível em: https://gosudarstvennaya-sluzhba.owebs.ru/article/view/593. Acesso em: 8 nov. 2026.