Lapin Anatoliy

The author of the article reflects on the current issues of formation of the institute of state-private partnerships as a tool for development of regional economic policy, which allows to move from direct budget financing of investment projects of strategic and socially important sectors of the economy to the model attracting additional resources under risk-sharing. The article explains that the private as well as the issue of providing quality public services. The expediency of application of state-private partnership in the implementation of such projects requires a quantitative substantiation. Hence, one of the main tasks today is to introduce the mechanism for evaluation of the effectiveness of public-private partnerships. The proposed method allows us to evaluate the level of social, fiscal and economic efficiency of projects of the public-private partnership.

The article reflects the actual problems of one of the most area of the Administrative reform - the problem of improving the quality of provision government and municipal services. With the object of solving such a problem (monitoring the quality of provision government and municipal services) author adapted «SERVQUAL» methodology to meet the requirements of The Ministry of Economic Development and Trade of Russian Federation about the monitoring procedures. The offered methodology allows to make an assessment for the rendering services quality level and also to reveal its weakest points which are necessary to eliminate.