ZHILTSOV, Vladimir. Public Service: Social Efficiency of Personnel Reserves. Gosudarstvennaya Sluzhba, [S. l.], v. 13, n. 1, p. 22–24, 2011. Disponível em: https://gosudarstvennaya-sluzhba.owebs.ru/article/view/21214. Acesso em: 9 nov. 2026.