AKULICH, Mariya; BATYREVA, Mariya. On the Quality of Service Provision to the Population. Gosudarstvennaya Sluzhba, [S. l.], v. 14, n. 4, p. 16–19, 2012. Disponível em: https://gosudarstvennaya-sluzhba.owebs.ru/article/view/21564. Acesso em: 9 nov. 2026.