MASLOV, D.V.; AIVAZYAN, Z.S.; DMITRIEV, M.E. Quality of public administration and cost-effectiveness. Gosudarstvennaya Sluzhba, [S. l.], v. 19, n. 6, p. 11–18, 2017. DOI: 10.22394/2070-8378-2017-19-6-11-18. Disponível em: https://gosudarstvennaya-sluzhba.owebs.ru/article/view/22473. Acesso em: 9 nov. 2026.