Maslov, D.V., Z.S. Aivazyan, and M.E. Dmitriev. “Quality of Public Administration and Cost-Effectiveness”. Gosudarstvennaya Sluzhba 19, no. 6 (November 15, 2017): 11–18. Accessed November 8, 2026. https://gosudarstvennaya-sluzhba.owebs.ru/article/view/22473.