Human-centered approach as a prerequisite for effective digital transformation
Authors
Elena A. Litash-Sorokina
The Central Bank of the Russian Federation
Автор
Keywords:
digitalization,
digital transformation,
human-centeredness,
ai,
competencies,
organizational change
Abstract
Digitalization has become the new norm for many businesses due to the rapid growth of contemporary technologies. The key to success is the ability to adapt effectively to changing circumstances and challenges. Simultaneously, the digital revolution brings reasonable fears about job losses. In these situations, it is especially crucial to adopt a human-centered strategy that prioritizes psychological well-being of employees and seeks to help them reach their full potential and adjust to constantly evolving conditions, such as through ongoing professional development. To ensure the successful implementation of digital transformation, it seems necessary to establish a national program of continuous training for citizens on the competencies required for digital transformation.
