Typologies, standards, and challenges of business process integration in different types of organizations: a theoretical and practical synthesis

Abstract

The authors examine key concepts and methodologies. These concepts and techniques are used to integrate diverse functional areas of an enterprise effectively. These areas include technological, organizational, and regulatory components. The article emphasizes the importance of the ISO 9001 international standard in developing effective integrated management systems. These systems enable organizations to achieve high levels of operational efficiency and sustainability in rapidly changing business environments. After analyzing the evolution of approaches to integration, ranging from traditional reengineering methods to contemporary digitalization instruments like ERP systems, the authors identified several gaps in theory and practice of integration. These include the absence of unified models, methods that fail to adapt to local conditions, inadequate mechanisms for evaluating project effectiveness integration, and the challenges of combining heterogeneous information systems. To provide a thorough theoretical and practical foundation that may improve organizational efficiency and secure sustainable economic growth in the modern corporate environment, the article’s examples highlight the need for further research on integration challenges. The findings suggest that the organization’s business model needs to be adapted, its personnel should receive additional training during the transition to integration of the organization’s business processes.